Everything is being done online like never before. Telcos have been keeping the whole world connected and to do this better they have started to adapt their own business models to digital-first.

  • Where are they in this journey?
  • What decisions have they already made?
  • Are they investing more?
  • Do they have digitalization strategies in place?
  • Are there any hold-ups and why?

This report provides a snapshot of how telco operators are walking the road to digital so far and how they are adapting for 2021 and beyond to create value, enhance topline growth and achieve quick wins in this digital business shift.


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